Shipping Terms
Packages usually ship in 1-2 working days. During our peak seasons, such as Christmas, packages may take 3-4 business days to ship. We'll send an email with tracking info to the email associated with the order.Shipping within the United States
USPS orders are shipped via Priority Mail or Ground Advantage and should be delivered within the US in 3-7 days. However, USPS Mail delivery times are not guaranteed.
Canadian Shipping
You are responsible for applicable duty and tax charged by Canadian Customs. All prices are in US funds. Packages will be sent First Class Mail unless size prohibits it. (2-3 weeks EST delivery). The customer is responsible for all applicable government taxes, duties, custom fees, and/or broker fees.
International Shipping:
We ship international orders via USPS First Class or Priority Mail International (2-3 weeks EST delivery). The customer is responsible for all applicable government taxes, duties, custom fees, and/or broker fees.
Item Availability
Out of Stock
In most cases, when an item displayed on our website is no longer available, the item will not appear on the site, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you that your order cannot be fulfilled. That item will be canceled, and you will not be charged for that item.
Short Shipment
A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a particular item even though you placed an order for three. If this happens, we will notify you if we can ship the remaining items later or if we will have to cancel them.
Pre-Ordering
You may be able to pre-order some items that are unavailable for immediate delivery. The Pre-Order message will appear on the product detail pages. Pre-order items should combined with in-stock items in the same order; it will delay delivery of the available items.